Services

design

Design

Any of the Systems we install starts with proper design. When we are brought into the project early enough we can make sure time and money is saved by eliminating duplicate or redundant meetings and products. By starting with the design phase and staying with the project all the way through final instruction we will make sure it functions precisely and easily; exactly the way it was designed to be. With capabilities and knowledge in many different areas we often can preempt mistakes far before they even get to the construction phase.

Most people don't really appreciate design until it's not there.

Imagine constructing a building without an architect's drawings. What a mess the end result would be! It's the same with your electronics system. A proper interview, budget and design phase is crucial to a desired end result.

In new construction situations when we are involved early on we are very good at getting you the best value for what you want today, as well as planning for the future. For the vast majority of our clients where we are dealing with existing spaces our company is particularly adept at retrofit installations as we have a wide range of talent and tools that allows us to create stellar systems, often without the need for sheet-rock repair.

calab

Programming, Calibration and Instruction

One of the most important phases of the project is setting the system variables and programming the user tactile or touchscreen interface. The most complex systems when properly programmed can be made easy to use as a microwave. Even the simplest systems however, can be harder to use than a graphing calculator if they aren't designed and programmed intuitively.

Many people believe that the equipment comes out of the box ready to use but this is simply not the case. Projectors, Displays and Audio systems all need to be calibrated to their usage and environment to achieve the stated performance. Ignoring or speeding over this important step absolutely guarantees you won't be receiving all the benefits and performance you paid for.

Systems Should Be Easy To Use

If you can't use and navigate the interface we program the first time you touch it, we'll redo them for free. There's no need to be afraid of the technology! It should be FUN! Instruction is by far the most important service we offer. The best technology in the world is useless if you don’t know how to use it! We dedicate as much time as necessary to insure that the system is as easy to use as possible and that the features available are intuitive for anyone who may want to use it.

install

Equipment Procurement, Installation and Hook-Up

Once the proper system is designed and roughed in, we will take pride in neatly and efficiently installing the components. Your whole system will be thrown off and never be what it could or should if these components are not carefully installed and hooked up.

Connecting Audio/Video equipment is becoming increasingly complicated and with the continued integration of computer technologies with A/V electronics we can only expect this trend to continue.

Fanatical About Equipment Installation

We are fanatical about making sure the equipment is installed in a very serviceable way with proper cooling, power filtering and protection. To give you the best system performance and serviceability for years to come, we not only connect the equipment and test it; we also label all of the cables and provide a flow chart to simplify any future work or service that may be done on the system, whether by AVT or another vendor. We feel you should never be held hostage by a company because they are the only ones who know how everything hooks up and is programmed. If our performance is not enough to keep you as a long-term client, then it should be your prerogative to easily try a different vendor.

service

Service and Maintenance

Finally the number one thing our clients say they love about us is that if they encounter any issues with their electronic systems, help is just one phone call away. As you can imagine there are many human and electronic variables that are beyond our control, but we will work with the manufacturers, employees and other vendors and service providers to get to the root of the problem. If we are to blame (as we are not perfect) we will fess up and make it right. We've never encountered a product that hasn't experienced some kind of problem over its lifespan. The difference between true professionals and "hacks" is the way they deal with them when they arise. The important part is getting someone that knows what they are doing to come replace or fix it. 

Many Options For Your Business

A couple of options we offer to control costs is to train and work with your IT or building services to handle simple fixes, thus reducing service costs. Another option is our prepaid service and maintenance plans which allow your systems to be working at peak performance and reduce random out of pocket expenses.

An excellent job in our boardroom


"The crew has been doing an excellent job in our boardroom, and we appreciate all of their hard work. They are so neat and quiet we hardly know they are there."

Kristy J. Ellis, Executive Assistant, United Labor Bank

5.0
2016-10-19T16:58:57+00:00

Kristy J. Ellis, Executive Assistant, United Labor Bank

“The crew has been doing an excellent job in our boardroom, and we appreciate all of their hard work. They are so neat and quiet we hardly know they are there.” Continue Reading Continue Reading

Really impressed by the work that your team has done…


"Just wanted to pass on that everyone at PFS has been really impressed by the work that your team has done. Everyone is thrilled with the new technology, and I personally am really appreciative of how professional and on top of things everyone on your team was throughout every stage of the process."

Fiona Barret, Vice President of Administration, Pacific Foundation

5.0
2016-10-19T16:59:41+00:00

Fiona Barret, Vice President of Administration, Pacific Foundation

“Just wanted to pass on that everyone at PFS has been really impressed by the work that your team has done. Everyone is thrilled with the new technology, and I personally am really appreciative of how professional and on top of things everyone on your team was throughout every stage of the process.” Continue Reading Continue Reading

Great after installation service


"We have been through so many tech companies at the bank and they all seem to be a bunch of overcharging, under-performing flakes. We have finally found a winner with you guys (AVT). You have not let us down on one, single thing you have promised, and you have given us great after installation service!

Greg Rasner, Senior Project Manager, Major Federal Lending Institution

5.0
2016-10-19T17:00:22+00:00

Greg Rasner, Senior Project Manager, Major Federal Lending Institution

“We have been through so many tech companies at the bank and they all seem to be a bunch of overcharging, under-performing flakes. We have finally found a winner with you guys (AVT). You have not let us down on one, single thing you have promised, and you have given us great after installation service! Continue Reading Continue Reading

Every aspect of the job was done professionally!


"Every aspect of the job was done professionally from the planning to the implementation. Your team is awesome! Thank you for getting the job done, on budget and on time."

Mary Stagnaro, Firm Administrator, Mowat, Mackie and Anderson

5.0
2016-10-17T13:00:52+00:00

Mary Stagnaro, Firm Administrator, Mowat, Mackie and Anderson

“Every aspect of the job was done professionally from the planning to the implementation. Your team is awesome! Thank you for getting the job done, on budget and on time.” Continue Reading Continue Reading

AVT has been critical in expanding the functionality of our office


"AVT has been critical in expanding the functionality of our office in many ways. They have a long track record with us for solving legacy issues and providing new solutions."

Andrew White, IT Manager, WikiMedia

5.0
2016-10-19T16:36:11+00:00

Andrew White, IT Manager, WikiMedia

“AVT has been critical in expanding the functionality of our office in many ways. They have a long track record with us for solving legacy issues and providing new solutions.” Continue Reading Continue Reading
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